Faq

WHICH COUNTRIES DO YOU SHIP TO?
DO YOU OFFER FREE SHIPPING?
DO YOU OFFER FREE RETURNS?
HOW LONG WILL DELIVERY TAKE AND HOW MUCH WILL IT COST?
WHERE DO YOU SHIP FROM?
WHAT PAYMENT METHODS DO YOU TAKE?
WILL I HAVE TO PAY ANY DUTIES OR TAXES?
CAN I CHANGE MY MIND OR AMEND MY ORDER ONCE IT’S PLACED?
HOW CAN I TRACK MY ORDER?
CAN I RETURN OR EXCHANGE MY ORDER?
WHAT UV CATEGORY ARE YOUR FRAMES?
HOW DO I KNOW MY ORDER HAS BEEN SHIPPED?
HOW DO I KNOW THESE ARE GENUINE SUNDAY SOMEWHERE ITEMS?
SHOW MORE..

WHICH COUNTRIES DO YOU SHIP TO?

We ship worldwide except for the following countries: Israel, Malaysia, Nigeria, Tunisia, Ukraine and Russia.

DO YOU OFFER FREE SHIPPING?

We sure do…

FREE STANDARD SHIPPING ON ORDERS OVER $200 USD
FREE EXPRESS SHIPPING ON ORDERS $400 USD

DO YOU OFFER FREE RETURNS?

Yes we do! We offer 30 day returns on all orders shipped to the USA, Australia and United Kingdom.

HOW LONG WILL DELIVERY TAKE AND HOW MUCH WILL IT COST?

Once you’ve placed your order, we’ll process, pack and send it within 1 business day. At checkout you can select which delivery methods works best for you with estimated arrival times. 

We offer express shipping options at checkout, shipping time is calculated based on your location.

WHERE DO YOU SHIP FROM?

All our packages are dispatched from our warehouse in Notting Hill, United Kingdom.

WHAT PAYMENT METHODS DO YOU TAKE?

There are several ways to pay, including all the usual suspects: we accept Visa, MasterCard, American Express and Maestro. You can also choose to pay with PayPal and Apple Pay.

WILL I HAVE TO PAY ANY DUTIES OR TAXES?

Customers may be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties. 

CAN I CHANGE MY MIND OR AMEND MY ORDER ONCE IT’S PLACED?

We wouldn’t be human if we didn’t change our minds. Once your order is submitted, we create a four hour window so you can make any amendments prior to dispatch. Please email someone@sundaysomewhere.com within four hours of submitting your order to ensure we can catch it in time.

This time frame is not guaranteed and so if you do have a change of heart, please let us know asap

HOW CAN I TRACK MY ORDER?

You will receive a tracking number via email and/or SMS once your order has been fulfilled. 

For all shipping methods you can track your parcel using the tracking number supplied in your shipping confirmation email. If you do not receive your tracking within 1-2 Business days of your order being placed then please email someone@sundaysomewhere.com

CAN I RETURN OR EXCHANGE MY ORDER?

Absolutely. With so many frames to choose from, the hardest decision is narrowing it down to ‘the one’.  

We offer a 30 day return policy from the date of delivery. We offer free returns for items delivered to: Australia, United States of America and United Kingdom.

If you do decide to return a frame, please return the item ‘as new' and in its original packaging. You are also entitled to a refund or replacement if the item arrives in a faulty state.

To start your returns process please email your name and order number to someone@sundaysomewhere.com

WHAT UV CATEGORY ARE YOUR FRAMES?

The UV category of our frames varies style by style, each product page contains the details of each individual frame. Below we have detailed what each CAT level means.

Lens category 1: Sunglasses - These sunglasses provide a light tint with minimal sun protection, and serve best for fashion purposes.

Lens category 2: Sunglasses - These sunglasses provide a medium level of sun glare reduction and good UV protection from average level of sunlight (gradient lenses are usually Category 2).  

Lens category 3: Sunglasses - These sunglasses provide a good level of UV protection for use in strong light including light that is reflected off water and snow. Lens category 3 glasses also provide a high level of sun glare reduction (mirror lenses and solid lenses are usually Category 3).

All of our lenses are full UV-protective and manufactured by leading European suppliers. They are coated with a high standard anti-reflex treatment and the § logo on the lens is our guarantee that the lens meets our tough requirements for the best visual clarity, protection and comfort.

HOW DO I KNOW MY ORDER HAS BEEN SHIPPED?

Your will receive an order confirmation email and following this you will receive an update email from the chosen courier with information on how to follow your parcel.

Within these emails you will be given options regarding your delivery, this varies depending on location and courier.

HOW DO I KNOW THESE ARE GENUINE SUNDAY SOMEWHERE ITEMS?

When you purchase from our online store (www.sundaysomewhere.com), you can rest assured that the products are 100% authentic. 

If you have information regarding potentially counterfeit Sunday Somewhere goods. Please email someone@sundaysomewhere.com

WHAT SIZE AM I?

On each product page on the website you will find measurements that correspond to each style. Our online filters help you select the frame style that best suits your face shape (square, oval, circle or heart). If you are still unsure of what frame might suit you best, please jump on our live chat or email us. One of our team will be more than happy to help you find the perfect pair.

WHAT CURRENCY WILL I BE CHARGED IN?

All transactions are charged in USD. Our website currency converter can help to estimate the exchange rate in your local currency. 

CAN I PUT PRESCRIPTION LENSES IN YOUR FRAMES?

The good news is most of our frames are 100% scriptable. Information on which frames are suitable can be found on the product page under the ‘Detail’ section, or feel free to pop us an email, we’ll be more than happy to help. 

WHAT ARE YOUR FRAMES MADE OUT OF?

We take great pride in the quality and craftsmanship of our sunglasses and the precision and artistry that goes into the creation of every item in the SUNDAY SOMEWHERE Collection.Natural Materials - The acetate we use is made from cotton based non-allergic materials. Strong Quality Frames - Galvanic coated metal frames offer long lasting colour while our screws are rubber-coated to avoid temples becoming loose. Best European Lenses - Our lenses are full UV-protective and manufactured by leading European suppliers. For the best visual clarity, protection and comfort, lenses are coated with a high standard anti-reflex treatment. Our Promise - § logo on the lens is our guarantee that the lens meets our tough requirements.

WHAT UV CATEGORY ARE YOUR FRAMES?

Lens category 1: Sunglasses - These sunglasses provide a light tint with minimal sun protection, and serve best for fashion purposes.

Lens category 2: Sunglasses - These sunglasses provide a medium level of sun glare reduction and good UV protection from average level of sunlight (gradient lenses are usually Category 2).  

Lens category 3: Sunglasses - Similar to category 2, these sunglasses provide a good level of UV protection for use in strong light including light that is reflected off water and snow. Lens category 3 glasses also provide a high level of sun glare reduction (mirror lenses and solid lenses are usually Category 3).

All of our lenses are full UV-protective and manufactured by leading European suppliers. They are coated with a high standard anti-reflex treatment and the § logo on the lens is our guarantee that the lens meets our tough requirements for the best visual clarity, protection and comfort.

WHERE CAN I GO TO TRY ON A PAIR?

We’re stocked in over 900 stores in more than 30 countries so there is hopefully a store near you! Please click here to visit our store locator to find a stockist in your area. The best thing to do is to get in touch with them directly to see if they have the frame you want in-stock. 

ARE YOUR LENSES POLARIZED?

Polarized lenses are used historically for sport, fishing, snow sports and other general outdoor fitness activities, whereas our focus has always been fashion frames. 

If we haven’t been able to answer your question or you have any other concerns, jump on live chat or please email us at someone@sundaysomewhere.com we'll be more than happy to help.