Before we start here are the three most important things to know about our shipping...
- STANDARD SHIPPING is $15 USD or FREE ON ORDERS OVER $100
- EXPRESS SHIPPING is $25 USD or FREE ON ORDERS OVER $400
- FREE RETURNS*
We live so far away from most of you, maybe one day you'll visit us... but you shouldn't have to pay for this when our sunglasses arrive at your door and you want to enjoy them on your weekend or holiday.
For this reason, we ship all goods to the following countries DDP (Delivered Duties Paid) - This is an additional cost you we don't want you to worry about.
- NEW ZEALAND
- UNITED KINGDOM
- ALL MEMBER STATES OF THE EUROPEAN UNION & EUROPEAN CUSTOMS UNION
All other countries will need to be mindful of duties and taxes charges. More information here. Taxes and duties differ by country please research the duty costs for your shipping destination for the most up to date information. SUNDAY SOMEWHERE is not responsible for extra duty or tax charges.
Delivery Rates & Services
We aim to process your order within 1 - 2 days of it being placed. SUNDAY SOMEWHERE only ships orders Monday to Friday, during office hours (9am – 5pm GMT), and does not operate on public holidays.
PLEASE NOTE: During HOLIDAY PERIODS orders may take longer to process than usual. Please allow up to 5 - 7 business days for dispatch.
Below are the delivery methods available with estimated arrival time:*
|Service Cost||Estimated Delivery Time||Tracking|
FedEx Economy $15 USD or FREE over $100
|3-9 business days||Yes|
FedEx Express $25 USD or FREE over $400
2-3 business days
*Please note that these are estimated delivery times only, therefore SUNDAY SOMEWHERE is not guaranteeing delivery dates. All packages are dispatched from our warehouse in Nottingham, United Kingdom.
Where We Ship
We ship worldwide except for the following countries: Nigeria, Israel & Malaysia.
FedEx Standard & Priority Shipping
Once your order is ready to ship you will receive a tracking number via email. You can use this tracking number to see where your package is currently located. Your order will be delivered by FedEx. FedEx will leave a notice card to the receiver if their first attempt to deliver fails which will advise on what you can do to arrange the receipt of your package. Your signature may be required upon delivery.
Items may be subject to Customs inspection and duty (if applicable). Customs clearance is not included in delivery standard/transit time.
You can track your parcel using the tracking number supplied on your shipping confirmation and here.
If you have any questions related to your delivery, please contact our Customer Care team at firstname.lastname@example.org
Taxes and Duties
All packages are dispatched from our warehouse in Nottingham, United Kingdom. Customers may be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties. To help estimate any duties and taxes click try using this external Duty Calculator.
Good news for US consumers! Starting March 10, 2016, imports of merchandise up to USD 800 will be allowed into the United States free from duties and taxes.
All prices listed on our site are in US dollars, and charged to in US dollars. The bank that has issued your card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate. To get an estimate of the current rate, check out the link below:
(Please note that SUNDAY SOMEWHERE do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank, as this is out of our control.)
International Shipping Restrictions
Unfortunately, due to certain labeling, product content and embargo restrictions, we currently do not ship all products available on our website(s) to all countries. If you have a restricted item in your cart, you will receive a message during checkout that lists the restricted item along with specific instructions to remove the item from your cart or to change the shipping method or address if applicable.
*FREE RETURNS WITHIN 30 DAYS
Please note: we do not offer free returns on SALE items and customers are responsible for the cost of returning SALE items for refund.
We offer free returns to USA and AUSTRALIA only.
For all other countries and how to return your product please click here.
If you have any further questions please email us at someone@sundaysomewhere.